I found Paul to be extremely friendly and easy to talk to from our first phone conversation. We had a great chat for at least 40 minutes & I quickly felt that he was a genuine & honest person. I've not always had that experience with real estate people and we had a bit of a laugh about that. I caught a plane from the NT as soon as I could to view the property and was, once again, really impressed with Paul's friendly and genuine nature when I met him in person. He's very knowledgeable about the area and gave me lots of 'local' tips. Michelle Vercoe also did the property viewing with Paul & was likewise extremely friendly, genuine & professional. I think Paul & Michelle make a great team and they have both provided excellent after-sale service. I had a bit of a problem with the previous owners not removing all their gear (spa etc) but Michelle followed this up ensured that the items were removed. I can't rate Paul and Michelle highly enough actually and I enjoy catching up with them whenever I can on my visits down there. Not only have they sold me the dream property, we have become friends. They are definitely an asset to Dowling & Neylan and I would, and have, recommend them to friends who are interested in purchasing property in this area.